Who we are and what this policy covers
Tyrone Building Supply operates this website. This policy explains the information we collect, how we use and share it, and the choices available to you. It covers website inquiries and communications with our team, including SMS services where you separately opt in.
This privacy policy is not a statement of sales terms, warranties, or delivery conditions. Contact our team for the terms applicable to your order.
Information we collect
- Information you provide: your name, email address, optional phone number, project details, and messages you send through our quote form, email, phone, or other communications. Please do not include payment-card details or other sensitive information in the quote form.
- Technical information: hosting and service providers may process your IP address, browser and device information, pages requested, and request times to operate the website, diagnose problems, and prevent spam or abuse.
- SMS information: if you opt in to text messages, we may collect your mobile number, consent records, message replies, delivery confirmations, and interaction data.
How we use information
We use information to respond to questions, prepare quotes, discuss materials and projects, coordinate orders and deliveries, provide customer support, protect our systems, and meet legal obligations. Where you have agreed to receive marketing communications, we may also use your contact information for those communications.
Submitting a quote request does not by itself enroll you in promotional text messages.
Who we share information with
Information may be accessed by team members who need it to help you and by providers that support website hosting, security, email delivery, and communications. When online quote delivery is enabled, the information submitted is processed by our email-delivery provider to send your inquiry to our team.
We do not sell your personal information. We may disclose information when required by law, to respond to legal proceedings, to protect our rights, or in connection with a business transfer.
SMS consent is not shared with third parties or affiliates for marketing purposes. SMS information may be shared with a messaging provider solely to deliver and support the messaging service.
Our contact form uses Cloudflare Turnstile to prevent spam and automated submissions. Cloudflare processes technical browser and network information for this security check. Verification tokens are used only to validate submissions and are not stored with inquiries or sent in email notifications. See Cloudflare’s privacy policy. If verification is blocked or unavailable, you can contact us by phone or email instead.
Embedded content, cookies, and third-party links
Our website includes an Instagram feed provided through Elfsight and may include other embedded content. Loading or interacting with third-party content can send your IP address and browser information to its providers, which may use cookies or similar technologies under their own policies.
You can review the privacy policies of Elfsight and Instagram. Links to maps, manufacturer resources, and other external sites are governed by those sites’ policies.
You can control cookies and similar storage through your browser settings. Blocking them or third-party content may affect embedded features. Browser “Do Not Track” settings do not necessarily prevent third-party services from processing information; use your browser’s privacy controls and the providers’ settings.
Text messages and your choices
If you separately opt in to our SMS services, messages may include order updates, delivery notices, customer support, and promotional messages covered by your consent. Message and data rates may apply.
You can opt out by replying STOP or contacting us using the details below. An opt-out confirmation may be sent. We may retain consent and opt-out records as necessary to honor your preferences or comply with legal requirements.
For marketing emails, use the unsubscribe option in the message or contact us directly. You can still contact us about orders or quotes without agreeing to marketing messages.
Retention and security
Website form submissions are stored in our website database for 30 days, then automatically deleted by our scheduled cleanup. Email notifications and other business records may be retained separately for as long as reasonably needed to respond to your inquiry, provide requested services, and meet legal obligations.
We use reasonable safeguards to protect personal information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Access, correction, and deletion requests
You may contact us to ask about the information we hold about you or request access, correction, or deletion, subject to applicable law and recordkeeping obligations. We may need to verify your identity before responding. The rights available to you may depend on where you live.
Children’s privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and delete it as appropriate.
Changes to this policy
We may update this policy to reflect changes to the website, our practices, or legal requirements. Updates will be posted on this page, and we will provide additional notice when required by law.
Contact us about privacy
Privacy contact: Rodney Smoker, Tyrone Building Supply.
- Email: r.smoker@tyronebuildingsupply.com
- Phone: (607) 243-9859
- Mail: 3700 NY-14, Himrod, NY 14842